|
I spend 18 hours each week turning marketing psychology into readable newsletters.
Never Lead With Negativity Read online Last week, a student enrolled in the Nudge Unit asked me: Should I show my negative reviews? The answer is yes but with a heavy caveat. Studies show that consumers prefer a 4.8-star rating to a 5-star rating¹. The 4.8 rating feels more believable and trustworthy. So, you'll need to include a few negative reviews. In fact, an analysis of New York Times book reviews found that negative reviews increased sales by 45%² for unknown authors. A poorly reviewed...
Distinct But Not Different Read online Last week, I gave a keynote speech in Reykjavík for the ÍMARK conference. Want me to speak at your event? Email me (I'll give you mates' rates) I spoke about standing out and why marketers are obsessed with differentiation. It all starts with the Von Restorff effect. Distinct images stick in our minds 👇 Distinct items stand out in our minds. Not only are distinct things 30x¹ more memorable, they bend our perception. That's why the heavy metal band Party...
Seven Tips in Seven Minutes Read online Before Twitter turned weird, I had great fun sharing before and after tips. The good old days. I've now ditched Twitter/X because I'm an algorithm-addict and value my time. But, a few days ago, while preparing for the Nudge Unit, I stumbled upon my archives. I thought they'd make a good newsletter. So, here are the top seven psychology-inspired marketing tips: 7 Psych-Inspired Marketing Tips 1) Von Restorff Effect = distinctiveness increases recall 💡...