The random number that changed people’s answers by 80% | Nudge Newsletter


The Anchoring Effect

Read online


In the 1970s, Tversky and Kahneman¹ ran a simple experiment.

They asked people:

"What percentage of African countries are in the UN?"

But before answering, participants had to spin a wheel with numbers from 0 to 100.

The wheel was rigged to land on either 10 or 65.

Then came the important question:

"Is the actual percentage higher or lower than that number?"

After that, participants gave their best estimate.

Here’s what happened:

  • People who saw 10 guessed 25% of African countries are in the UN.
  • People who saw 65 guessed 45% of African countries are in the UN.

Same question. Different anchor.

The number from the wheel (which was totally random) pulled their answer in its direction.

This wasn’t just a one-off. Ariely, Loewenstein, and Prelec² tried something similar 30 years later.

This time, they showed students everyday products: a cordless keyboard, a bottle of wine, a box of chocolates.

Before bidding, students had to write the last two digits of their social security number.

Then they were asked:

"Would you pay more or less than that number?"

After that, they gave their actual maximum price.

Students with high social security numbers were willing to pay twice as much as students with low numbers.

We're anchored by the initial price we're exposed to.

Which is why menus in descending price order lead to 4% higher revenue.

And why this ridiculous message boosted Snickers sales:


This is known as anchoring

Inside the Nudge Vaults you'll find 41 more insights specifically about this bias.

The Vaults won't cost you £999 per month.*

In fact, you can preview your first 50 insights for free

Merry Christmas folks, I hope you had a fantastic celebration. — Phill

*Yes, that was a blatant use of anchoring.

P.S. My good friend Louis Grenier has just published an incredible YouTube series where he locks 3 freelancers in a cottage for a weekend to fix their marketing. Watch it here.

¹Tversky, A., & Kahneman, D. (1974). Judgment under uncertainty: Heuristics and biases. Science, 185(4157), 1124–1131.

²Ariely, D., Loewenstein, G., & Prelec, D. (2003). “Coherent arbitrariness”: Stable demand curves without stable preferences.Quarterly Journal of Economics, 118(1), 73–105.

As a behavioural science practitioner, I believe in the peak-end rule.

Tune into Nudge | Advertise with Nudge | Unsubscribe

Nudge Newsletter

I spend 18 hours each week turning marketing psychology into readable newsletters.

Read more from Nudge Newsletter

Generation Effect Read online This ad outside my local opticians sticks in my mind. "Blink if you need an eye exam." At first glance, it's bizzare. It doesn't promote the business, showcase a promotion, or entice people in. And yet, I think it's weirdly effective due to the generation effect. In 1978, researchers¹ asked participants to either read work pairs or generate missing words from cues. For example: Read condition: hot → cold Generate condition: hot → c___ Those generating answers...

Isolation Effect Read online Noah Kagan tested his book cover design by photoshopping the book onto shelves to see what stood out. The green cover isn't different, but it is distinct. In 1933, German researcher Hedwig Von Restorff¹ published a paper on memory and distinctiveness. She gave participants long lists of letter combinations to remember (e.g. JTSW, UCSM, PLST), but among them was a single number sequence: 9125. When participants returned after a distraction task, Hedwig found that...

Social Proof Read online "Window cleaning in progress" I love this board because it remembers something most marketers forget. A real photo taken on a suburban street in Houston. Cialdini proved that we're persuaded by others. In an Arizonan hotel room, he placed two messages on hotel doors designed to convince guests to reuse their towels. “Help us save the environment” = 35% towel reuse. “Most guests reuse their towels” = 44% towel reuse. We're persuaded by others' actions. So, if a...