Why a “Disgusting” Drink Became a €11.2 Billion Brand | Nudge Newsletter


The Red Bull Story

Read online


Dietrich Mateschitz discovered an energy drink in Thailand.

It was cheap and used by factory workers to stay awake.

Mateschitz took it back to Austria and set up focus group taste tests.

They didn't go well. Red Bull was described¹ as:

"Awful", "horrible to taste", and "disgusting".

And yet, this "disgusting" drink sells 12.6 billion cans a year.

Here are three possible reasons why.

Anchoring

Price can act as a signal of quality.

Rather than charging the Thai $0.10 price, Mateschitz raised the price.

In 2005², three researchers demonstrated that a higher price led to improved product performance.

People who paid more for Red Bull performed better on puzzle tasks.

Scarcity

The novel ingredient list meant Red Bull's German launch was delayed³.

Extensive regulatory testing took place.

Yet many smuggled the product over the border from Austria.

The lack of availability only made it more popular.

Reactance

In 2009, a couple of Swedish stores banned the sale of Red Bull to children.

Forbidding something tends to only make it more popular (triggering reactance).

This Swedish ban increased Red Bull's popularity in the region.

There's much more to Red Bull's success, but charging more (anchoring), limiting access (scarcity), and outright bans (reactance) all helped fuel its unparalleled success.

Phill

P.S. The Hustle Daily Show invited me on to chat about Zohran Mamdani's political campaign.

Which is funny because I know next to nothing about Zohran Mamdani.

And basically nothing about American politics.

It's an interesting listen. Let me know what you think.

¹Red Bull: The Anti-Brand Brand (2005)

²Shiv, B., Carmon, Z., & Ariely, D. (2005). Placebo effects of marketing actions: Consumers may get what they pay for. Journal of Marketing Research, 42(4), 383–393.

³Graves, P. (2010). Consumer.ology: The market research myth, the truth about consumers, and the psychology of shopping. Nicholas Brealey Publishing.

As a behavioural science practitioner, I believe in the peak-end rule.

Tune into Nudge | Advertise with Nudge | Unsubscribe

Nudge Newsletter

I spend 18 hours each week turning marketing psychology into readable newsletters.

Read more from Nudge Newsletter

Specific Number Bias Read online Which coaster makes Guinness seem like the ‘𝘱𝘦𝘳𝘧𝘦𝘤𝘵 𝘱𝘪𝘯𝘵’? That’s what Schindler¹ (Rutgers University) and Yalch (University of Washington) studied in 2006. They showed participants ads that used specific numbers, for example: “It takes 119.5 seconds to pour the perfect pint.” Vs. rounded numbers: “It takes 2 minutes to pour the perfect pint.” Turns out, claims made using 𝐬𝐩𝐞𝐜𝐢𝐟𝐢𝐜 𝐧𝐮𝐦𝐛𝐞𝐫𝐬 are perceived to be 10% 𝐦𝐨𝐫𝐞 𝐛𝐞𝐥𝐢𝐞𝐯𝐚𝐛𝐥𝐞. By pointing out that it takes...

The Framing Effect Read online Your perception is shaped by framing. Reference how lean a steak is, and you'll boost perceptions of quality.¹ Politicians know this. Pollster Frank Luntz² reports that 68% of people oppose inheritance tax if it's labelled "estate tax," but the figure jumps to 78% when it's called a "death tax." And yet most marketers forget this. We talk about our products and services in unimaginative ways. At bookshops, marketers promote the top "picks this summer". This...

Do new managers give teams a "bounce"? Read online In sports, it's common to hear about the "new manager bounce". It's an immediate improvement in performance following a change of manager. Like most sporting clichés, it's made its way into the working world. An old boss of mine justified a managerial replacement. by citing the need to quickly hit that quarter's KPIs. But is the new manager bounce real? One detailed study¹ on Polish football managers found that players initially ran faster...