Transparency Read online For his book Influence, Robert Cialdini went undercover as a waiter at a high-end restaurant. He spent his time shadowing Vincent, who consistently received the largest tips. Turns out, Vincent had a counterintuitive tactic. When it was time for the first person, normally a woman, to order, he went into his act. No matter what she picked, Vincent reacted identically: his brow furrowed, his hand hovered above his order pad, and after looking quickly over his shoulder...

Pratfall Effect Read online A few years back I received this review. It hurt me a bit and knocked my confidence. I was desperate for listeners to leave some positive reviews so others wouldn't see it. I tried to cover it up, but other brands do the opposite. Spa Diner promotes "the worst breakfast one man on Yelp ever had". Snowbird put their 1-star review in a double-page magazine ad. The Antelope pub share their negative reviews on Facebook. This sandwich shop printed out their 1-star...

The Issue With AI Read online There's a community on Reddit where users debate if an image is AI-generated. This image was subject to fierce debate. Turns out it is AI-generated. This is an AI pizza. In the comments, most users say they'd stop visiting a restaurant that used AI in its photos. Another user shared an example of their local pizza joints doing the same. Sarno forgot to erase the Papa John's logo from their AI pizza. Reddit users hate these AI images. One commenter said: "this...