Praising a competitor won't harm your brand.After viewing a tweet where Kit Kat praised Twix: "Competitor or not, congrats on your 54 years in business! Even we can admit—Twix are delicious.” Participants were more inclined to purchase Kit Kat, while their preference for Twix remained steady. |
Commending competitors can elevate your brand's likability. Which is why I'll shout out my three favourite newsletters: Subscribe to them all—they're wonderful. Cheers, Phill |
I spend 18 hours each week turning marketing psychology into readable newsletters.
Sharing Weaknesses Read online In the 1970s, researchers Jones and Gordon¹ from Duke University played people a recording of a man (really a stooge) talking about his life. During the tape the man explained he had not completed a school semester because he had been caught cheating and had been expelled. The researchers edited the tape so that: 1️⃣ Half of the participants heard this bombshell toward the beginning 2️⃣ Half of the participants heard it toward the end. Did the timing of the...
Mystery Effect Read online I submit a gas and electricity reading every month. Not because I'm diligent or disciplined. But because my supplier (Octopus Energy) nudges me to do so. Every time I leave a gas reading, they let me spin a wheel to win a potential reward. Most suppliers just ask for a reading (left). Octopus offer a chance to win (right). I've shared this before, but I haven't shared much evidence as to why it works. So, take a look at these images from a 2022 study¹.Which would...
Long-Term Goals = Success? Read online You've probably heard of the “Yale Goal Study". Here's the study. In 1953, researchers interviewed Yale’s graduating class. They asked a simple question: “Have you written down your goals for life?” Twenty years later, they tracked the same students down. And discovered something dramatic. Just 3% had written specific goals. And that 3% had built more personal wealth than the other 97% combined. It’s a perfect self-help story, with a simple lesson. Make...