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I spend 18 hours each week turning marketing psychology into readable newsletters.
Don't Change The Name Read online I shared a (semi) viral post about the WHSmith rebrand a few weeks back. WHSmith, a two-century-old British retailer, was sold. As part of the sale, the name had to change. WHSmith would become TGJones. For non-Brits, this name change is a big deal. WHSmith has been on British high streets for over two centuries. And there are 3 behavioural science reasons why I think this rebrand will fail. 1. Habits In Jan 2009, Tropicana rebranded. Their new sleek design...
Only One Ingredient Read online Popular British supermarket, M&S, launched an eye-catching new product range. Breakfast cereal, with one to six ingredients, listed plainly on the package. It's created to compete against the high UPF alternatives¹. Yet, I think this cereal range will succeed for entirely different reasons. Show your costs In 2020, Harvard researchers² tested the effects of showing a product's costs. Rather than just listing the price, they showed ingredient cost (and profit...
Six 1-Min Tips Read online I've just spent two days traveling from London to Valencia by train. Over the 48 hours, I saw a lot of crap messaging. The worst offender = Valencia tram ticket machine. Look at the image and ask yourself, how do I activate my ticket? A day later, I discovered it's the big red circle to the left. I believe that almost every message could be improved by behavioural science. I've collected six successful messages with BS principles behind them to prove my point....