Want someone to adopt a new habit? | Nudge Newsletter


Target Timely Moments

Read online


Want someone to adopt a new habit?

Contact them after a significant life event has occurred.

This study¹ conducted by the Behavioural Insights Team proves it.

They found that a promotional leaflet for a cycle share scheme in Portland, USA was nearly 4 times more effective when they targeted 𝐡𝐨𝐦𝐞-𝐦𝐨𝐯𝐞𝐫𝐬, compared to 𝘦𝘹𝘪𝘴𝘵𝘪𝘯𝘨 𝘳𝘦𝘴𝘪𝘥𝘦𝘯𝘵𝘴.

This is because behaviour is far easier to change before habits form.

Richard Shotton and Laura Weston proved this in a 2018 study cited in the Choice Factory².

Shotton and Weston surveyed 2,370 customers and asked:

  1. Have you recently experienced a major life event?
  2. Have you changed brands in the following ten categories?

The results were conclusive.

In every single category, consumers were more likely to switch brands when they had recently undergone a life event.

8% of consumers who hadn’t experienced a major life event recently switched brands in the selected categories.

Among those who had undergone a major life event, the figure rose to 21%.

Enjoyed today's newsletter? Please share it (preferably with a newlywed) — Phill

P.S. If you liked this, you'll love last Monday's Nudge (which is all about this stuff).

¹Park, T., Whincup, E., Parker, F., & Bhura, A. (2024). Net Zero communications, marketing and public engagement: Why we need it, and what we can learn from past case studies [Report]. Behavioural Insights Team.

²Shotton, R. (2018). The Choice Factory: 25 behavioural biases that influence what we buy. Harriman House.

As a behavioural science practitioner, I believe in the peak-end rule.

Tune into Nudge | Advertise with Nudge | Unsubscribe

Nudge Newsletter

I spend 18 hours each week turning marketing psychology into readable newsletters.

Read more from Nudge Newsletter

The Mere Exposure Effect Read online Take a look at this image. What do you see? Taken from Robson's brilliant book The Expectation Effect¹ This is a real image, but it's bleached and poor quality. Chances are, you can't spot what this is. Have another look. Spotted anything? I imagine it's still a no. However, if I tell you to look for a cow, you might see the image differently. As Robson¹ writes: Something somehow “clicks,” and the image suddenly makes a lot more sense. Let's try another...

The Faith Effect Read online Watch an England football match and you'll see a lot of praying. Madueke, Toney, Guehi, Rashford and Saka from left to right. How many players are religious? Well, the evidence is thin. The Telegraph¹ confirms that at least four players are openly Christian. And Woman Alive² (a slightly less reputable source) claims as many as 50% of the team follow a god—higher than the UK average. Regardless of the true number, if you watch England, you'll see a lot of praying....

The Authority Bias Read online Here are some not-so-surprising stats. 20% of trades on the stock market are from brokers copying other profitable brokers¹. 60% of traders say they started trading by copying expert online². But do these financial experts really know more than the rest of us? That's what Richard Wiseman looked at in his great book, Quirkology. Investors vs Chimp Back in 1994, a Swedish newspaper ran a light-hearted experiment. The newspaper gave $1,250 each to five experienced...