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I spend 18 hours each week turning marketing psychology into readable newsletters.
Expense Boosts Value Read online This quote summarises one of the most overlooked marketing lessons. Rory Sutherland in Alchemy¹ This idea (that expense boosts value) is known as costly signalling. I did a silly, and simple, experiment² to prove it. I showed 200 random Brits an ad for my podcast. 50% saw only the ad. 50% saw the ad superimposed onto a billboard. The billboard signaled expense, and it made Brits 61% more likely to listen. But advertisers can push this further. Rather than just...
Don't Change The Name Read online I shared a (semi) viral post about the WHSmith rebrand a few weeks back. WHSmith, a two-century-old British retailer, was sold. As part of the sale, the name had to change. WHSmith would become TGJones. For non-Brits, this name change is a big deal. WHSmith has been on British high streets for over two centuries. And there are 3 behavioural science reasons why I think this rebrand will fail. 1. Habits In Jan 2009, Tropicana rebranded. Their new sleek design...
Six 1-Min Tips Read online I've just spent two days traveling from London to Valencia by train. Over the 48 hours, I saw a lot of crap messaging. The worst offender = Valencia tram ticket machine. Look at the image and ask yourself, how do I activate my ticket? A day later, I discovered it's the big red circle to the left. I believe that almost every message could be improved by behavioural science. I've collected six successful messages with BS principles behind them to prove my point....