Over 1,000 people will ignore this email | Nudge Newsletter ๐Ÿง 


Well Done! You don't follow the crowd.

Thank you for opening todayโ€™s email.

Because psychology suggests you wouldnโ€™t.

Thereโ€™s a psychological principle known as negative social proof.

Definition = if you make an unwanted behaviour seem commonplace, more people will perform the unwanted behaviour.

Few examples:

  • โ€œVisitors steal 5 tons a yearโ€ increased wood theft at an Arizona park (Cialdini, 1984)
  • โ€œMany miss their NHS appointmentsโ€ increased no-shows (Martin, 2024)
  • โ€œOver 1,000 people will ignore this emailโ€ should harm open rates (*ongoing study Agnew, 2024)

In 2022, BBC published an article which shouldnโ€™t surprise you

โ€œThe Met Police practice of posting photographs of seized knives on social media could be encouraging knife-carrying, according to a new study.
โ€‹
The University of Strathclyde research also found that sharing such images risked creating โ€˜a culture of fearโ€™ and โ€˜perpetuating negative stereotypesโ€™โ€

With all the best intentions, communicators repeatedly make this mistake.

Even organisations that should be aware of consumer behaviour fail.

Take Wikipediaโ€™s notoriously bad attempt to encourage readers to donate.

No prizes for identifying whatโ€™s wrong with this message.

So, if youโ€™re trying to deter a certain behaviour, never make the unwanted behaviour seem commonplace.

Cheers!

Phill

Nudge Newsletter

I spend 18 hours each week turning marketing psychology into readable newsletters.

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