Five words every parent (and marketer) should learn | Nudge Newsletter đź§ 


"Could you be a helper?"

In 2014 researchers at Bing school ran an experiment with the kids.

Half were asked "can you help tidy?".

The other half were asked "can you be a helper?".

When children were asked to "be a helper" rather than just to "help," assistance increased by nearly a third.

This was tested in situations where kids were particularly uninterested, like tidying up while engaged in another activity.

Why does this happen?

Well this request forces us to think about our identity, rather than our actions.

Children want to be helpers, so framing the question in this way boosts compliance.

And... it works on adults, here are some real-world examples:

  • Don't be a litterbug (USA anti-littering campaign)
  • Don't be a tosser (Aus NSW anti-littering campaign)
  • Be a litter hero (UK anti-littering campaign)

No prizes for guessing which campaign I think is most effective!

Cheers,

Phill

P.S. Dozens of you contacted me to say you loved the recent episode with Rory. So, I thought I'd let you know that:

  1. He'll be back on Nudge on July 1st.
  2. He's taking intakes for his fantastic Mad Masters course (learn behavioural science over 10 weeks with Rory). Enquire (for free) here.

Nudge Newsletter

I spend 18 hours each week turning marketing psychology into readable newsletters.

Read more from Nudge Newsletter

Associative Learning Read online I'm reading The Expectation Effect. On page 52Âą, there's a story that every marketer should read: The surgeon John Noland Mackenzie was among the first to test a negative expectation effect in medicine. Working at Baltimore's Eye, Ear and Throat Charity Hospital in the 1880s, he examined a 32-year-old woman with severe asthma and hay fever. When exposed to pollen, her nose and eyes would run and her throat would itch so badly she felt she must "tear [it] out...

The Mere Exposure Effect Read online Take a look at this image. What do you see? Taken from Robson's brilliant book The Expectation Effect¹ This is a real image, but it's bleached and poor quality. Chances are, you can't spot what this is. Have another look. Spotted anything? I imagine it's still a no. However, if I tell you to look for a cow, you might see the image differently. As Robson¹ writes: Something somehow “clicks,” and the image suddenly makes a lot more sense. Let's try another...

The Faith Effect Read online Watch an England football match and you'll see a lot of praying. Madueke, Toney, Guehi, Rashford and Saka from left to right. How many players are religious? Well, the evidence is thin. The Telegraph¹ confirms that at least four players are openly Christian. And Woman Alive² (a slightly less reputable source) claims as many as 50% of the team follow a god—higher than the UK average. Regardless of the true number, if you watch England, you'll see a lot of praying....