Five words every parent (and marketer) should learn | Nudge Newsletter 🧠


"Could you be a helper?"

In 2014 researchers at Bing school ran an experiment with the kids.

Half were asked "can you help tidy?".

The other half were asked "can you be a helper?".

When children were asked to "be a helper" rather than just to "help," assistance increased by nearly a third.

This was tested in situations where kids were particularly uninterested, like tidying up while engaged in another activity.

Why does this happen?

Well this request forces us to think about our identity, rather than our actions.

Children want to be helpers, so framing the question in this way boosts compliance.

And... it works on adults, here are some real-world examples:

  • Don't be a litterbug (USA anti-littering campaign)
  • Don't be a tosser (Aus NSW anti-littering campaign)
  • Be a litter hero (UK anti-littering campaign)

No prizes for guessing which campaign I think is most effective!

Cheers,

Phill

P.S. Dozens of you contacted me to say you loved the recent episode with Rory. So, I thought I'd let you know that:

  1. He'll be back on Nudge on July 1st.
  2. He's taking intakes for his fantastic Mad Masters course (learn behavioural science over 10 weeks with Rory). Enquire (for free) here.

Nudge Newsletter

I spend 18 hours each week turning marketing psychology into readable newsletters.

Read more from Nudge Newsletter

Social Proof Read online Incredible marketing can be incredibly simple. In 2007, two Chinese researchers ran an experiment at 13 Beijing restaurants¹. Some diners were sat on tables with a plaque listing the most popular dishes. Others were sat at tables with no plaque. Did the plaque change what people choose? Diners who saw the most popular dish plaques were 18% more likely to order one of those dishes, even at a higher price. That's not all. Customers who ate a "most popular dish" rated it...

Labour Looks Smarter Read online Last week I shared one of my unhinged theories with you Many of you rightly pointed out that one study from 2011 is hardly enough to draw lofty conclusions. Fair enough, I've gathered some more evidence. Starting with an imaginary story from my barbers. A good barber is a slow barber Imagine you go to your local barbershop. Your normal barber is on holiday, so you're assigned to someone new. Typically your barber spends 45 minutes cutting your hair. He's not...

Labour Illusion Read online I have a slightly unhinged theory that most websites lie to me. I know you're reaching for the unsubscribe button, wondering how many tin foil hats I can fit on my massive hat, but wait. I have some evidence. In 2025, most of the major LLM models made an almost identical update. Claude, ChatGPT, Gemini and many others started to show what they were thinking. What Claude told me when I asked it if websites were lying to me. According to Claude, Anthropic does this...